1. GENERAL
1.1. This Cookie Policy (“Cookie Policy”) explains how ViCan AI Labs Private Limited, a company duly incorporated under the Companies Act, 2013, having its registered office at C 201, Chheda Heights, 41 LBS Marg, Bhandup West, Mumbai, Maharashtra, India - 400078 (“Company”, “we”, “us”, and “our”), uses cookies and similar technologies when you visit or use the Platform (defined below).
1.2. The “Platform” means the website accessible at https://oryyn.tv/ and any mobile application associated therewith, through which the Services are made available by the Company to Users.
1.3. Cookies are small text files placed on your device when you access the Platform. When you access, browse, or use the Platform, certain information is automatically collected through cookies and similar technologies. They help the Platform function efficiently, enhance your experience, and provide us with insights into how the Platform is used. Cookies can remain on your device for different periods of time. Some cookies are ‘session’ cookies that exist only while your browser is open and are deleted automatically once you close your browser, while other cookies are ‘persistent’ cookies that remain on your device for a set duration until they expire or are deleted by you. The types of cookies used, the purposes for which they are used, and the manner in which you may manage or disable them, are set out in this Cookie Policy.
1.4. In addition to cookies, the Platform may use similar technologies, including but not limited to: (a) web beacons, tracking pixels and clear gifs, which are small portions of code that contain a unique identifier enabling us to recognise when a User has accessed certain pages on the Platform or opened an email communication; (b) software development kits, which are third-party code integrated into the Platform to collect information about the device and network used to access the Platform and to understand how Users interact with the Platform; and (c) device identifiers, which may be used by the Platform to recognise your device for functional, analytical or advertising purposes. These technologies may be used in conjunction with cookies and are subject to the same terms as set out in this Cookie Policy. In many instances, these technologies are reliant on cookies to function properly; accordingly, declining cookies may impair the functionality of these technologies.
1.5. This Cookie Policy forms an integral part of the Privacy Policy and shall be read together with the Terms of Use and the other Policies published on the Platform. All capitalised terms used but not separately defined in this Cookie Policy shall have the meanings ascribed to them in the Terms of Use.
2. WHY WE USE COOKIES
2.1. We use cookies and similar technologies for the following purposes:
a) To enable essential Platform functionality, including security and authentication;
b) To remember your preferences and settings, including language and display choices;
c) To support the operation of features, as made available on the Platform from time to time;
d) To understand how Users interact with the Platform so we can monitor performance, diagnose issues, and improve usability; and
e) To support marketing communications, promotional offers, and advertising content, subject to your consent and Applicable Laws.
2.2. Some cookies are strictly necessary for the Platform to operate and cannot be disabled. All other cookies, including those used for preferences, analytics and marketing purposes, are optional and are deployed only with your consent. The cookie preference settings enable you to review the categories of optional cookies in use, understand their respective purposes, and make informed choices regarding their activation or deactivation.
3. TYPES OF COOKIES USED ON THE PLATFORM
3.1. The Platform uses, or may from time to time use, cookies falling within the following categories. Not all categories may be active at all times; the specific cookies deployed on the Platform and the categories to which they belong are identified in the cookie preference settings available on the Platform:
a) Necessary Cookies: These cookies are essential for the basic functioning of the Platform and are always active. They enable core features such as security, authentication, session management, and access to your Account. Without these cookies, the Platform cannot operate as intended. These cookies cannot be disabled through the cookie preference settings.
b) Preference Cookies: Where deployed, these cookies allow the Platform to remember choices you have made, such as language preferences, display settings, and other customisation options, in order to provide a more personalised experience. These cookies are optional and are set only with your consent.
c) Statistics Cookies: Where deployed, these cookies collect information about how Users interact with the Platform, including pages visited, time spent, and navigation patterns. This information is used to analyse Platform performance, diagnose technical issues, and improve usability. These cookies are optional and are set only with your consent.
d) Marketing Cookies: Where deployed, these cookies are used to deliver relevant advertisements, promotional content, and marketing communications. They may also be used to measure the effectiveness of marketing campaigns. These cookies are optional and are set only with your consent, in accordance with Applicable Laws.
4. MANAGING YOUR COOKIE PREFERENCES
4.1. When you first access the Platform, you may accept, reject or customise optional cookies through the cookie banner or preference settings. Necessary cookies remain enabled to ensure the proper functioning of the Platform. Optional cookies are used only with your consent, where required under Applicable Laws. You may change or withdraw your consent at any time through the cookie preference settings.
4.2. Disabling optional cookies may affect certain Platform features. Withdrawal of consent does not affect the lawfulness of processing carried out before such withdrawal. Information collected through cookies shall be retained or erased in accordance with our Privacy Policy and Applicable Laws.
5. THIRD-PARTY COOKIES
5.1. We may use third-party services that deploy cookies or similar technologies on the Platform for analytics, authentication, marketing and other purposes. Such cookies are subject to the categories and consent requirements set out in Clause 3 and may be managed through the cookie preference settings described in Clause 4. Certain features of the Platform use third-party artificial intelligence service providers through server-side integrations that do not place cookies or similar technologies on your device.
5.2. The Platform may contain links to third-party websites or services that are not controlled by us. We are not responsible for their use of cookies or their privacy practices. Please refer to their respective policies for further information.
6. COOKIE SECURITY AND CONFIGURATION
We implement reasonable and appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure or destruction. Most cookies are scoped to the Platform application domain, and the cookies are retained only for as long as necessary for their intended purpose.
7. UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in our practices, Services or legal requirements. We encourage you to review this Cookie Policy periodically to stay informed of any updates.
8. GRIEVANCE REDRESSAL
If you have any questions, concerns or complaints regarding this Cookie Policy, the use of cookies on the Platform, or the processing of your information in connection therewith, you may contact the Grievance Officer. The name and contact details of the Grievance Officer are as follows:
Name: Canute Fernandes Email: support@oryyn.tv